Service Support & Maintenance

FireRite are here to support you 24/7

Service Support
& Maintenance

The last thing you need is for your system to fail when it’s needed. That’s why when it really matters, FireRite are here to support you, with our full time in-house engineers, dedicated support staff and free technical help. Our engineers are highly experienced, knowledgeable and trained on a wide range of life safety systems.

FireRite will work with you to support you in anticipating and planning responses to your evolving requirements. All of our engineers use the latest mobile technology that enhances the level of service we provide, using connected intelligence, giving our engineers instant on-site access to your site specific data. Service schedulers and logistics teams take care to ensure that FireRite’s service visits are scheduled to meet your needs, with the engineer and parts delivery are on time, and when a rapid response is called for we are ready to react 24/7.

Pre Planned Maintenance

Pre-planned maintenance can also be referred to as Pre-Planned Preventative Maintenance (PPM), scheduled maintenance or simply planned maintenance. It is the process of ensuring that you have service agreements in place for any of your assets in your business. Preventative maintenance can stop things going wrong and if you don't do it and then reactive maintenance is required, this often proves far more costly.

Pre planned maintenance can be completed at your convenience, rather than as an emergency or reactive maintenance that must be fixed as a priority.

Reactive Callouts

Emergency maintenance is when repairs are required immediately, or within a 24 hour period, because the problem is dangerous, has the potential to harm or stop your business from functioning. At FireRite we prioritise your call and get our closest, qualified engineer to your business to solve the issue as soon as possible.

FireRite have the experience and knowledge to be able to provide you with a seamless service. Why not give FireRite a call and discuss your business, and then add our number to your telephone directory for emergency call out.


Our online remote monitoring portal ensures your system is running effectively wherever you are, ensuring that people and property are protected. This is a 24/7 managed service with full alarm management and emergency support, ensuring your business runs smoothly.
Get in touch, please call 029 2086 7222 or email

Contact Us

If you would like more information on any of the services we have listed on our website or would like to book us for a consultation to discuss your life safety and asset protection requirements, please get in touch and one of our expert consultants will be happy to help.


Unit 14, Roundabout Court
Bedwas House Ind Est,
Caerphilly, CF83 8FS.
Tel: 029 2086 7222
Fax: 029 2086 7333
Contact Form
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